Privacy Policy

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Last updated on February 3, 2023.

This Privacy Policy applies to all personal information collected byAML Cloud Pty Ltd (Company, we, our or us) via the website https://www.amlcloud.io and https://www.amlcloud.ai (the Sites). Any Personal Information collected from you will be used by us in accordance with and as described in this Privacy Policy.

By using the services available via the Site then you agree to the collection and use of your personal information in accordance with this Privacy Policy.

1. What is personal information and sensitive information?

  1. The Privacy Act 1988 (Cth) (the Privacy Act) defines "personal information" as meaning information or an opinion about an identified individual or an individual who is reasonably identifiable:

    1. whether the information or opinion is true or not; and
    2. whether the information or opinion is recorded in a material form or not.
  2. We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act. The APPs govern the way in which we collect, use, disclose, store, secure and dispose of your personal information.

  3. Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual's racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.

2. What information do we collect?

  1. The kind of personal information that we collect from you will depend on how you use the Site. The personal information which we collect and hold about you may include but is not limited to:

    • First name and last name,
    • Email address,
    • Date of Birth,
    • Phone number,
    • Location details such as your address, city, or country,
    • Any other data such as personal preferences, requirements, or comments.

3. How do we collect your personal information?

  1. We collect personal information from you whenever you input such information into the Site, this includes cookies from your computer to customize your experience, and from third parties. We are unable to guarantee website links or policy of authorized third parties.

4. How we use your personal information?

We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.

We may use your personal information for the following purposes:

  • To provide and maintain our service as described on the Site this includes monitoring the usage of our service.
  • To manage Your Account registration as a user of our service. The personal information you provide can give You access to different functionalities of the service that are available to you as a registered user.
  • For the performance and managing your subscription affiliated with a service based on your registration and fulfilling obligations associate with the subscription.
  • To contact you by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
  • To deliver maintenance and support services acting in the normal course of managing the Site and addressing any technical matters that may arise from time to time.
  • To provide you with special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You may opt out if you do not wish to receive such information.
  • For business transfers: We may use your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets in which personal information held by Us may need to be transferred. transferred.
  • For research-related purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our products, services, marketing and your experience.

5. How we share and disclose your personal information?

Your personal information and or sensitive information may be disclosed in a number of circumstances including the following:

  • For the primary purpose for which it was obtained;
  • For a secondary purpose that is directly related to the primary purpose;
  • With your consent; and/ or
  • Where required or authorised by law.

6. Security of Personal Information

  1. Your personal information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification, or disclosure.

  2. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations and resolve disputes. When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your personal information. However, most of the personal information is or will be stored in client files which will be kept by us for a minimum of 7 years.

7. Maintaining the Quality of your Personal Information

It is important to us that your personal information is up to date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.

8. Security of Personal Information

  1. You may access the personal information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing as set out under section 10, Contact Us.

  2. We will not charge any fee for your access request but may charge an administrative fee for providing a copy of your personal information.

  3. In order to protect your personal information, we may require identification from you before releasing the requested information.

9. Overseas Transfer

Your personal information will not be disclosed to recipients outside Australia unless you expressly request us to do so. If you request us to transfer your personal information to an overseas recipient, the overseas recipient will not be required to comply with the Australian Privacy Act or APPs and we will not be liable for any mishandling of your information in such circumstances.

10. Links to Other Websites

The Site may contain links to other websites that are not operated by Us. If You click on a third-party link, You will be directed to that third party's site. You are responsible for reviewing the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

11. Links to Other Websites

We may update thePrivacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.This Privacy Policy was last updated on 4 August 2023.

11. Links to Other Websites

If you have a complaint concerning the manner in which we maintain the privacy of your personal information, please contact us as set out below. All complaints will be considered by the Privacy Officer, and we may seek further information from you to clarify your concerns.

If you remain dissatisfied with the outcome, you may refer the matter to the Office of the Australian Information Commissioner.

You may contact the Privacy Officer at: hello@amlcloud.io.

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